FAQ
Top Questions Answered | FAQ
Welcome to IKT Boutique’s FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.
If your question didn’t make the list, please reach out to us at support@shopikt.com or call us at (402) 833-1123 for immediate assistance. If you’re looking for more information about sizing or shipping, please visit our shipping or sizings tab at the bottom of our website page.
Do your items run true to size?
The quick answer — YES! Most of our items fit true to size, unless otherwise specified in the product description. We hand measure each product and provide fit details for every style, so be sure to read the details section before buying.
Do you have a storefront?
YES! We are located in Wayne, Nebraska. Our address is 112 E. 2nd St. Wayne, NE 68787. Come visit us soon!
How often are items restocked?
Depending on the items, we are limited to what we can restock because of fast overturn rates with the vendor and we are always looking ahead to the next season! If there is an item you want that is out of stock, send us a message on Facebook, Instagram or email us at support@shopikt.com and we will check to see if we can restock!
Also, shipping time frames make it difficult to provide a specific date of restock. We do offer email notifications when your favorite items return. For each item you wish to be notified about, select your size and enter your email address to be notified when the item has been restocked.
We do not restock sale merchandise. Those items are final sale.
What can I get on a budget?
We are so happy you asked! IKT Boutique adds TONS of new markdowns to our sale category every week. We also have promotions going often, so make sure to follow us on social media and sign up for our email list to stay in the know about the latest items on sale.
How do I sign up for IKT Rewards?
- Existing customers: When you go to our website, click on the Rewards icon on the bottom right of your screen and login into your account.
To ensure that you are set up to receive emails, be sure you're signed into your account, and your email is listed.
- New Customers: Simply click on the "join now" tab in the rewards widget, or do so by clicking "Account" in the top right of our homepage. Make sure that you are subscribed to our emails to get first access to new arrivals and upcoming promotions!!
- For App Users: Click on the menu bar and select Sign in/Sign up in the top left corner! Enter your information or create an account to begin!
How do I start earning points after joining?
There are so many ways to earn points! You’ll receive points for every dollar spent, for following us on Instagram, liking our Facebook page, and even for just signing up for our rewards program! Oh wait, did we mention you earn points on your birthday too? You bet!
- 300 Points - $10 Off Code
- 500 Points - $20 Off Code
- 1000 Points - $50 Off Code
How do I check my earned points?
- Simply log into your account and click on the Rewards icon located on the bottom left of your screen.
- For App Users: Click on the menu tab at the top right hand of your screen and scroll down to IKT Rewards to check how many points you have!
Do my points expire?
Good news! Your points don't expire until you use them!
How can I redeem my points?
- Simply log into your account and click on the Rewards icon located on the bottom left of your screen, if you have reached a redeemable amount, you can select the redeem tab! Then you will be given a code to use at checkout!
- For App Users: Click on the menu tab at the top right hand of your screen and scroll down to IKT Rewards to redeem your rewards!
What is Shop Pay?
Shop Pay offers customers the option to pay in full at checkout, or to split their purchase into four equal, interest-free installment payments for orders between $50 and $3,000. There are no additional charges, interest rates, or late fees passed on to customers.
- "Rates from 0%-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks."
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https://shoppay.affirm.com/
help/s/article/about-sp
How do referrals work?
Within the IKT Rewards widget, click "refer your friends". This creates a link you can forward to them for 15% off. Once they purchase, you and your super cool friend receive a $10 off coupon code!
Have a question you don’t see here?
Please check our Shipping FAQ and Specs and Sizes Guidelines to find more answers. If you still want to talk to someone on our team, reach out to us with questions today. You can email us at support@shopikt.com